CANCELLATION POLICY

To best serve our community and their schedules we have updated our Late Cancellation/No Show Policy. We are thrilled to see students reserving their spot in classes, but we want to encourage those that make a reservation to show up and take class. If you are not able to attend class, we must open this spot for others.

As of 01/01/2019, The Hot Room® will be enforcing a strict 6 hour class cancellation policy. If you have reserved your place and fail to cancel 6 hours in advance you will be charged a $10 late fee and forfeit a session if you have a class package.

All students on the class roster and on the waitlist must cancel their reservation 6 hours prior to class in order to avoid late fees.

For the best way to reserve and cancel your reservations, please watch video below.

We appreciate your understanding of our need to better serve our community and to keep class availability open for students who wish to take class.