Per the public health order effective July 9:

everyone must wear a mask or face covering while in our lobby, boutique, hallways and bathrooms. Masks or face coverings may be removed once you are on your mat.
Thank you for helping us keep our community safe!

WE’RE KEEPING IT SAFE AND CLEAN

  1. We have had professionals deep clean all studios several times. We also hired Cintas to complete an industrial-grade disinfecting of the locker rooms and hot room in addition to the cleaning.
  2. Our studios received a fresh coat of paint and updates to remove clutter and create more open spaces.
  3. We’ve also elevated the safety of our state of the art mechanical engineering in our hot room by adding the most advanced UV light system available. UV light is a proven solution for killing odors, mold, bacteria and viruses in HVAC systems.
  4. Our staff will always be wearing a mask and gloves in the lobby. The teacher will remove mask to teach and stand in one spot at the front of the room for the duration of class.
  5. We will be wiping down all surfaces our customers may come in contact with before and after each class.
  6. Between each class we will be sanitizing the floor with a CDC-certified floor cleaner and mopping. Between each class, the mop head will be washed in hot water.
  7. We will provide wipes in the bathroom stall so each person can wipe down the seat and handle before and after each use.
  8. We will have hand sanitizer available should you want to use it upon entry and exit of the building.
  9. We will not be serving fruit or drink of any kind.

SIGN NEW WAIVER!

  1. Effective June 1 – anyone taking classes in our studio or online – must sign a new waiver.
  2. Please complete and sign prior to taking your first class in our studio. It’s very important you complete this form before you arrive.
  3. Use your current email and password you use for your MindBody account.

COMPLETE WAIVER

STUDIO CLASS ATTENDANCE PROCESS

Will my introductory month or Groupon begin where I left off?

Only our monthly and annual members have access to our studio currently. If you want to come in and begin your practice, you will need to start a membership. When our studios open to those other than our members, we will honor two weeks free back in the studio.

Will my membership be pro-rated for the time you were closed or my annual membership extended?

Your monthly and annual memberships remained active to provide you with services to keep you healthy in body and mind.  We hope you enjoyed your time in our virtual studios. It has allowed us to continue to provide you with these additional services now even as the studios reopen!  

Wait...you didn’t pause/cancel my membership? Will I get my money back?

We did not automatically pause or cancel memberships as services continued. Our goal is to always support you with your healthy and fitness goals. We pivoted quickly and moved to a virtual platform as soon as we were mandated to close. We recognized that it was more important than ever to help our community stay healthy, strong and connected during these challenging times. We also sent out several communications walking people through how to pause or cancel a membership if they chose to do so.

I heard that some people only paid 50% of their monthly membership fee. Do I get that same benefit?

 In an effort to support our members of our community who found themselves under financial hardship during this time, we offered a month at 50% off to continue giving them access to their practice. We were fortunate enough to be able to support those members our community during this time.

Will class sizes be smaller?

Yes, our studios will follow the CDC guidelines and will adhere to all requirements as designated by our local and state governments. Our studio floors have been clearly marked to accommodate social distancing guidelines. Class sizes will be limited but will be increased as guidelines allow.

What are your new and updated cleaning protocols and procedures?

  • We have updated many things about our process! We have given ourselves more time in between classes to ensure the following:
  • Two step process with the studio floor – wash and disinfect between each class and mop heads replaced after each use
  • All electronics are disinfected after each class
  •  Door handles are disinfected before, during, and after class
  • Benches, shoe, and belongings holders are disinfected after each class
  • Bathroom countertops, handles and seats are wiped down before and during each class
  • All of our wipes, sanitizers, and cleaners are at least 70% alcohol and CDC-approved for killing Sars-cov-2 virus.

Am I allowed to wear a mask during class?

You are welcome to do whatever makes you feel most comfortable. In accordance with state guidelines, masks are required in all public spaces of the studio before and after class. 

Do I get to keep 50% off my monthly membership until the studio is re-opened?

For those having financial hardship during closure we were able to support their virtual practice by offering 50% off. Now that the studio is re-opening, regular membership rates apply.

When is The Hot Room opening?

June 26

The Governor has announced that fitness centers may open on May 24th, why is The Hot Room waiting to open?

The initial opening guidelines for Marion County stated that fitness centers could open May 24th. However, there were delays on the progress of the phases specifically for Marion County.

How long will each phase last?

The progression of the phases is based on health determinants and decided on by government officials. We continue to stay on top of all news available and how it impacts The Hot Room and our customers.

Will virtual live stream classes continue?

Absolutely! Have you heard about The Hot Room NOW (insert link)? All of our monthly and annual members have unlimited access to this portal until September 1.

Will I still have access to the Virtual Studio library?

Please visit our expanded and upgraded version of the library, THR Now.  This on demand platform is available now with a free trial, a convenient and diverse resource for your in home practice. Sign up here:   www.thehotroomnow.com The virtual studio library was a temporary service and is no longer accessible. 

What do I need to know before I come in for class?

Please see studio guidelines and procedures referenced on this page.

Can I still use my guest passes?

Guest passes will not be available at this time.  Due to limited class sizes, we are saving space for our Monthly and Annual Members only.

How many classes/day will you offer?

This will vary by studio. Downtown Indianapolis and Uptown Indianapolis studios are at 20. 

How many people will be allowed in each class?

This will vary by studio. Downtown Indianapolis and Uptown Indianapolis studios are at 20. 

What types of classes will you offer?

Currently the following: Original Hot Yoga, HIIT Pilates and Hot Power Vinyasa.

Will we use props in class?

We will not be using any props at this time please visit our virtual boutique for personal props you can bring into class with you.  You can purchase personal props and gear in our studios. 

Will there be physical assists in class?

We will not be offering physical assists while social distancing guidelines are in place.

Do I have to wear a mask in class?

Students are not required to wear a mask in class. Effective July 9, everyone must wear a mask or face covering while in our lobby, boutique, hallways and bathrooms. Masks or face coverings may be removed once you are on your mat. 

Will mat and towel rentals be available?

Mat and towel rentals are currently not available. We do have a wide variety of mats and towels available for purchase in our boutique.

Will locker rooms and showers be available?

Shower/changing facilities are currently NOT available.  Restroom access will be available to one individual at a time. 

Can anyone take an in-person class during Phase 1?

If there is anyone new who wants to join, purchase the intro offer now and you will be first to be invited as we increase our capacity. Also if you purchase now, we will give you a one week free and a reduced rate on THR NOW.

Do I need to register for class ahead of time?

 Yes.  There are a limited number of spaces available and booking a class in advance is your best practice.

  1. Sign up for class on-line.
  2. Your request for a space in the class will be submitted as ‘waitlist’.
  3. Studio managers will review the requests and make sure everyone gets a fair opportunity to get into class.
  4. Once placed into a reserved spot you will receive an email and text – please respond to text to confirm your spot.

What if I can’t make it last minute?

Please be sure to cancel your class as soon as you know you cannot come in. Canceling less than 24 hours in advance will result in a $25 late fee.  

How far in advance can I register for class?

Classes will be available one week at a time and will be posted on Fridays around 5:00pm for the following week.

Is there a limit to how many in person classes I can book?

You can sign up to request a spot in class every other day. Depending on the number of people who sign up and due to class size, you may only get into 1 class or as many as 3 classes within a week.

We are so excited to have you back in the studio. We will continue these measures to ensure the safety of our students and our staff. We firmly believe that we are at our healthiest when we are practicing our yoga on and off the mat!